Social Welfare Department

Good health is the right of everyone

Mukhtar A Sheikh Memorial Welfare Hospital aims to provide quality healthcare to all patients without any discrimination. To provide subsidized treatment for deserving patients, the hospital has established a social welfare section, which strives to deliver quality healthcare through Welfare, Zakat, and WWF(Workers Welfare Fund)_Social Security. After complete assessment and verification of the patients, the discount is offered to the deserving patients based on their needs and affordability.

The Welfare Department of Mukhtar A Sheikh Memorial Welfare Hospital is responsible for providing financial assistance to deserving patients from wwfall walks of life. The patients who are unable to afford the cost of the treatment and are in desperate need of support are treated through the welfare fund. The welfare department ensures that the applicant gets financial assistance without any discrimination.

Social Welfare Processes | Elegant Step Design

Social Welfare Journey

Clear · transparent · patient-first approval pathways

Standard Hours

Normal operating · welfare dept workflow
1
Patient Registration
Initial registration completed at hospital front desk or admission.
2
Financial Assessment & Verification
Social Welfare Department conducts full financial assessment & eligibility verification.
3
Submission of Documents
Patient submits required documents to Welfare Department (income proof, ID, medical reports).
4
Welfare Category Assignment & Committee Approval
Patient is subjected to the welfare category based on assessment & approved by the Welfare Committee.
5
Approval Notification & System Update
Welfare office communicates decision to patient and updates hospital information system.
End-to-end coordination: Social Welfare Department leads financial verification and documentation.

Off Timings

After-hours · front-desk assisted escalation
1
Patient Registration
Patient registers at emergency / night reception.
2
Front Desk Initial Assessment
Assessment form filled out by Front Desk Officer and forwarded to Social Welfare Department.
3
Welfare Category Determination
Welfare Officer reviews preliminary data and determines provisional welfare category.
4
Document Submission
Patient submits required documents to Welfare Department (can be submitted later within grace period).
5
Welfare Committee Approval
Patient is subjected to the welfare category (final review) and approved by welfare committee.
6
Official Communication & System Update
Once approved, welfare office communicates directly to patient and updates hospital system in real time.
Off-hours workflow ensures no delay: Front Desk Officer initiates the process, welfare officer determines category, full approval follows.
Standard pathway includes direct financial verification by welfare department. Off-timings pathway introduces front-desk assessment & welfare officer category determination before document submission — ensuring continuity and rapid response.

Social Welfare Approval Process

1 Step

Patient Registration

2 Step

Social Welfare Department for financial assessment and verification

3 Step

Submission of documents to welfare department

4 Step

Patient is subjected to the welfare category and approved for welfare by welfare committee

5 Step

Once approved, welfare office will communicate to the patient and update in hospital system

⁠Social Welfare Process in Off Timings

1 Step

Patient Registration

2 Step

Assessment form filled out by Front Desk Officer and forwarded to Social Welfare Department

3 Step

Welfare Category is determined by the Welfare officer

4 Step

Submission of documents to welfare department

5 Step

Patient is subjected to the welfare category and approved for welfare by welfare committee

6 Step

Once approved, welfare office will communicate to the patient and update in hospital system

MASMWH Welfare Program